Legal Documents

F64 Privacy Policy — Your Information
Completely Safe With Us

Here you will find full details on what personal information we collect while you use f64, how it is used, how securely it is stored, and what rights you have.

Last Updated: January 2026
Key Points

The Core Pillars of Our Privacy Policy

A quick overview of the commitments f64 makes to protect your information.

Data Encryption

All your personal and financial information is protected with SSL/TLS encryption technology. Third parties can never read or steal your data.

Your Data Is Never Sold

F64 never sells your personal information to advertisers or third parties. Your data is used solely for the purpose of operating our services.

Your Controls

You can view, correct, or request deletion of your saved information at any time. Your data belongs to you.

Transparent Cookie Policy

We clearly explain what cookies we use and why. You can manage your cookie preferences through your browser settings.

Secure Data Storage

Your data is stored on secure servers and undergoes regular security audits. We use the latest technology to prevent unauthorised access.

Instant Notifications

In the event of a data breach, we will notify you promptly and help you take the necessary steps.

Section 1

Introduction & Scope

Welcome to f64. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it secure. By using the f64 website or mobile app, you are considered to have accepted this Privacy Policy.

We believe privacy is a fundamental right. That's why our Privacy Policy is written in plain language — so you always know exactly what's happening with your data. If you have any questions, feel free to reach out to us at any time.

This Privacy Policy applies to all f64 services — Sports Betting, lottery, VIP programme, mobile app, and any new services launched in the future.


Section 2

What Information We Collect

F64 only collects information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our policy.

Directly Collected Information

  • Identity Information: Full name, date of birth, national ID number.
  • Contact Information: Email address, mobile number, current address.
  • Financial Information: Payment methods (bKash/Nagad/Rocket number), deposit and withdrawal history.
  • Account Information: Username, password (encrypted), security questions.
  • KYC Documents: Photo of your national ID card or passport (for identity verification).

Automatically Collected Information

  • Device Information: Device type, operating system, browser type and version.
  • Log Information: IP address, login time, pages visited, click patterns.
  • Location Information: Approximate geographic location (IP-based).
  • Cookies & Tracking Data: Session cookies, preference cookies (see Section 6 for details).

Summary of Collected Data

Data Type Reason for Collection Mandatory?
Name & Date of Birth For identity verification and age confirmation Yes
Mobile & Email For communication and security notifications Yes
Payment Information To process financial transactions Yes
KYC Documents Identity verification prior to withdrawal For Withdrawals
IP & Device Security & Fraud Prevention Automatic
Cookies Service Enhancement & Personalisation Partially Optional

Section 3

How We Use Your Information

F64 uses your information for specific, legitimate purposes. Each purpose is clearly outlined below.

Service Operations

Your information is used to create and manage your account, deliver betting and gaming services, process deposits and withdrawals, and send bonuses and promotions.

Security & Compliance

Data is analysed to detect and prevent fraud, money laundering, and other illegal activity. It is also used to comply with international AML (Anti-Money Laundering) and KYC requirements.

Contact

Your contact information is used to send important account updates, security alerts, transaction confirmations, and promotional offers. You can opt out of promotional messages at any time.

Service Improvement

We review aggregate usage data to analyse user experience and improve our platform. No personally identifiable information is used in this analysis.

F64 never sells your information to advertisers or data brokers. Your data is used exclusively for the purposes stated above.


Section 4

Who Your Information Is Shared With

F64 may share your information with third parties in the following limited circumstances. In each case, data is shared under strict contractual agreements.

  • Payment Processors: bKash, Nagad, Rocket, and other payment gateways — to complete transactions.
  • Identity Verification Service: Licensed third party for KYC verification.
  • Technology Partners: Cloud hosting and cybersecurity service provider.
  • Law Enforcement Agencies: When required by a court order or legal obligation.
  • Regulatory Authority: At the request of regulatory authorities to maintain our licence.

All third-party partners are contractually bound to uphold f64's privacy standards. They are not permitted to use your information for their own purposes.


Section 5

Data Storage & Security

F64 uses industry-leading security measures to keep your information safe.

Technical Security

  • All data transfers are secured with SSL/TLS 256-bit encryption.
  • Passwords are stored using bcrypt hashing — they are never stored or readable in plain text.
  • Firewall and intrusion detection systems are active 24/7.
  • Regular penetration testing and security audits are conducted.
  • Sensitive data is stored in a separate encrypted database.

Data Retention Period

All data is retained for as long as your account remains active. After account closure, data may be kept for up to 5 years as required by legal and regulatory obligations, after which it is securely deleted.

Response to a Data Breach

In the event of a data breach, we will notify affected users by email within 72 hours and take immediate steps to contain the damage.


Section 6

Cookies & Tracking Technologies

F64 uses cookies to ensure the website and app function properly and to enhance your experience.

Cookie Type

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and ensuring security Deleted when the session ends
Functional Cookies Remembering language preferences and display settings 1 Year
Analytical Cookies Analysing usage patterns to improve our services 2 Years
Security Cookies Detecting fraud and unauthorised access 30 Days

Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.


Section 7

Your Rights

As an f64 user, you have the following rights over your personal information. Contact our support team to exercise any of these rights.

  • Right to Access: You may request to see what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request that your data be deleted in certain circumstances.
  • Right to Restrict Processing: In certain cases, you may request that processing of your data be restricted.
  • Right to Portability: You can receive your data in a machine-readable format.
  • Right to Object: You can opt out of marketing communications at any time.

We will respond to rights-related requests within 30 days of receipt. For complex cases, this may take longer, but you will be kept informed.


Section 8

Minor's Privacy

F64 is strictly not intended for anyone under 18 years of age. We never knowingly collect information from minors.

If any minor is found to have registered on f64, their account will be closed immediately upon detection and all collected data will be deleted. Parents or guardians may contact us directly regarding this matter.


Section 9

Third-Party Services

The f64 platform may integrate certain third-party services, such as live chat support or payment gateways. These services have their own privacy policies, and f64 is not responsible for them.

We only work with third parties who take user privacy as seriously as we do. Data Processing Agreements (DPAs) are in place with all partners.


Section 10

Privacy Policy Updates

F64 may update this Privacy Policy from time to time. Before any significant changes take effect, we will notify you at your registered email address and update the revision date on this page.

Continuing to use f64 after any changes takes effect means you accept the updated Privacy Policy. We recommend checking this page regularly.


Section 11

Contact & Complaints

For any questions about this Privacy Policy or to exercise your data rights, please get in touch with us:

  • Email: support@f64.run
  • Live Chat: Available 24/7 via website and app
  • FAQ: FAQ Page View

Our Data Protection Team typically responds within 24 hours. Complex requests may take up to 30 days.

Get Started Now

Enjoy Betting in a Safe Environment

Your data is completely secure at f64. Register today in accordance with our Privacy Policy and enjoy the best Sports Betting experience in Bangladesh.

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